The way customers discover and evaluate businesses has changed significantly with the growth of the internet. Before contacting a company, customers may search on Google, visit its website, check social media profiles, read online information, and compare competing businesses. As a result, compan

The way businesses connect with customers has changed dramatically over the past decade. Today, consumers rely on the internet to discover brands, compare products, read reviews, and make purchasing decisions. Whether a company operates locally or globally, its digital presence plays a major role